NEET SS 2019: MCC initiates Fee Refund Process for DM, MCh candidates

New Delhi: The Medical Counselling Committee (MCC) has initiated the fee refund process for all eligible NEET SS 2019 DM, MCh candidates who had submitted the security deposit.

The confirmation to this effect comes via a recent notice in which the MCC has clearly stated that the refund process of Security Deposit of NEET SS counselling 2019 for the candidates of DM and MCh courses has been initiated from the office of HLL (Financial Custodian of MCC) to all eligible candidates.

This Refund process is likely to be completed by 15 October 2019. Security amount will be refunded to the same amount from the security amount was initially deposited by the candidate, adds the notice

Please note, refund of Security Deposit for the candidates of DNB courses will be initiated by MCC, after completion of “In-Person Stray Vacancy Round of DNB seats” which is to be conducted by NBE.

Direct queries to MCC regarding refund /payment will not be entertained.

Since candidates may get confused over the fee refund process, the MCC has issued a list of frequently asked questions (FAQs) to eliminate all the queries:

FEE REFUND PROCESS FAQs

Q.No. 1: When and Where this Security amount will be refunded?

Ans: 1. Security amount will be refunded only after the completion of all rounds of Counselling. 2. The security amount will be refunded to the same account from where the security amount was initially deposited by the candidate. E.g. If the security amount was deposited through Card # 1234XXXXXXXX5678, then the refund will go to Card #1234XXXXXXXX5678 only. If the security amount was deposited from account # 123456789012 of State Bank of India ISF Code SBIN0003567 then the refund will go to then the refund will go to #123456789012 of State Bank of India ISF Code SBIN0003567 only. Hence the candidate should keep their card/bank account active till refund process is completed. The Security Deposit of DNB Candidates who are allotted DNB seats and join them will be transferred to NBE and not to the candidate’s account.

Q.NO. 2: If the security deposit is remitted through unrelated card/bank account can the Candidates request for refund to different card/bank account?

Ans: NO. The refundable security deposit will be refunded only to the account from where the security deposit was initially deposited. The candidates are advised to not to use unrelated card/bank accounts for remitting security deposit. MCC will not entertain such requests.

Q.NO. 3: What happens if the candidate, by mistake, make more than one payment for the same Roll #?

Ans: Candidate can approach the Financial Custodian after 15 days of closing of Registration Window. The Financial custodian will refund the excess payment, if any, within 30 days of receipt request from the candidate. The Financial Custodian will deduct, towards their Admn.expenses, 50% of the Registration Fess or Rs.500/- which ever is less from the excess receipt refund.

Q.NO. 4: Do I have to request the Financial Custodian to refund the security amount? What is the schedule for refund of security amount?

Ans: NO. Candidate need not approach the Financial Custodian for refund of security amount. The Medical Counselling Committee will publish the list of candidates who are eligible for the refund of security amount in the website of MCC “www.mcc.nic.in” once all rounds of counselling are completed. The Financial Custodian will complete the refund of security amount within 15 working days of publishing the eligible list in the MCC Website. Once the Financial Custodian completes the refund, MCC will publish the refund details along with refund date & transaction # in the website of MCC “www.mcc.nic.in”. The refund will be credited, depending upon the level of digitalization of candidate’s bank, to the candidates account between 2 to 15 days from the date of refund by Financial Custodian.

Q.NO. 5: Can candidate initiate refund proceedings through chargeback claim through the card Issuing bank?

Ans: NO. Candidates who has been allotted Roll # should not initiate refund proceedings through chargeback claim through the card issuing bank. If the chargeback claim is initiated, the Financial Custodian will not be in a position to initiate direct refund.

Q.NO. 6: Who is the Financial Custodian?

Ans: HLL Lifecare Ltd, a Govt. of India Undertaking under Ministry of Health and Family Welfare is the Financial Custodian. They will, on behalf of MCC, collect non-refundable Registration Fees and refundable security deposit from the candidates and refund the security deposit to the candidates.

Q.No. 7: How to contact the Financial Custodian?

Ans: The Financial Custodian Can be contacted through mail “financemcc2019@lifecarehll.com”. The Financial custodian will respond only to the mails through mail id registered in the application form. ➢ Direct queries to MCC will not be entertained. ➢ All refund related queries should be addressed to financemcc2019@lifecarehll.com only.

Q.No. 8: Will Medical Counselling Committee bear the bank charges incurred by the candidate while registering for counselling?

Ans: NO. Bank Charges if any, incurred by the candidate should be borne by them only.

Q.No. 9: Can candidate remit the Registration Fee and Security Deposit from NRI Account?

Ans: NO. Since MCC cannot, as per Reserve Bank of India (RBI) Rules, refund security deposit to NRI Account. If the candidate wants to use the funds available in his/ her NRI Account for registering for counselling, he / she has to first transfer funds from NRI Account to NRO Account and from NRO Account to MCC. The refund from MCC will be credited to NRO Account only.

Q.No. 10: Will MCC pay interest on the refundable security deposit?

Ans. NO. MCC will not pay interest on the refundable security deposit.